Privacy Policy

Effective Date: August 28, 2025
Last Updated: August 28, 2025

This Privacy Policy explains how the UMS V Shuttle App (the “App”) and its associated website https://www.umsvshuttleapp.com

1. Information Collected by the Mobile App
The UMS V Shuttle App does not collect, store, or share any personal information from its users.
-The App does not request user registration.
-The App does not track location or usage data.
-The App does not use cookies, analytics, or third-party tracking tools.
In short, no user data is collected or retained by the App.

2. Information Collected by the Website
While the App itself collects no data, the associated Website may collect limited personal information when a user voluntarily submits a Support Request Form.
Information you may provide includes:
-Name
-Email address
-Phone number

Details about your support request

How this information is used:
-To respond to your inquiry or support request
-To provide customer service and technical assistance

The Website does not sell or share this information with third parties. Information is used solely for communication purposes related to your request.

3. Data Retention
Information submitted via the Support Request Form is retained only as long as necessary to address your inquiry and provide support.

Once no longer needed, information may be securely deleted.

4. Security
We take reasonable technical and organizational measures to protect the information you provide on the Website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services
The App does not use third-party services that collect personal data. The Website may use standard hosting and email delivery services solely to operate and respond to your support request.

6. Children’s Privacy
The App and Website are not directed to individuals under the age of 13. We do not knowingly collect information from children. If we discover that information has been submitted by a child under 13, it will be promptly deleted.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
UMS V Shuttle App Support
support@umsvshuttleapp.com